University of Connecticut |
Services & SupportOur goal is to provide the best service to Student Affairs departments within the shortest period of time. This page outlines the guidelines we follow when responding to requests. How to Contact SAIT for Services
Software Installation or UpgradeMost computer-related tasks can be performed with the standard software installed on all Division computers. Departments that have employees with special software needs should request an analysis by SAIT through the department authority. Assuming that other software already installed on the computer doesn't address the need, and that the software works in a restricted security environment, SAIT would purchase the software and transfer the cost to the requesting department. This type of request typically takes an extended period of time to test, and it may be necessary for SAIT to purchase a single copy of the software for testing purposes (and transfer the cost to the requesting department even if the software does not work in the restricted environment). Future upgrades to special software are the fiscal responsibility of the department. Authorized Requestors for Special Software Purchases and Upgrades
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Comments or QuestionsComments or questions about these service procedures can be directed to Tom.Bloom@uconn.edu Service Authorization Required!This service calls for the request to originate from a designated employee in the requesting department. This is meant to insure that the request is genuinely endorsed by the department since some requests involve charges to the department budget or granting access to sensitive information. |
