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Request Tracker (RT)

Tools You Use

What Can We Do For You?

Learn about all of the IT Services that we offer to the Division of Student Affairs.

Services & Support

Our goal is to provide the best service to Student Affairs departments within the shortest period of time. This page outlines the guidelines we follow when responding to requests.

How to Contact SAIT for Services

phone

Phone: 486-8992

 phone

Email: sait@uconn.edu

 phone

Online: rt.sa.uconn.edu

Hardware Issues

Contact SAIT if you have problems with your computer hardware, such as:

  • Your computer will not power up
  • Unusual sounds, smells, or behavior
  • Mouse or keyboard errors
  • Faulty monitor display
  • Printer errors and problems

If you detect an unusual smell coming from your computer, please turn off the equipment immediately and call SAIT. For other problems, please check the cabling, logoff and logon to the computer, and check power strips.

Please have the Student Affairs inventory tag number of the affected equipment when you contact SAIT.

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Comments or Questions

Comments or questions about these service procedures can be directed to Tom.Bloom@uconn.edu