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Current position openings within Student Affairs Information Technology.

Technical Support Consultant

Computer Technical Support Consultant I, UCP IV

The Department of Student Affairs Information Technology at the University of Connecticut is seeking a full-time Technical Support Consultant to provide hardware support to the end user desktop computer environment. This is a great opportunity to enhance client services in a progressive and dynamic technology environment with over 600 desktop computers. Responsibilities include insuring prompt and courteous resolution for all technology equipment requests; performing technology equipment moves, repairs, replacements, and maintenance; and collaborating with other information technology staff, administrators, and end users to create functional, reliable and easy to use desktop and network computer environment.

Minimum Qualifications:

Minimum qualifications include a Bachelor’s degree in a computer-related field (five years of appropriate technical experience will substitute for the bachelor’s degree); one or more years of experience in computer technical support, computer operations or technical experience that demonstrates a knowledge and understanding of microcomputer hardware and software in an enterprise environment; excellent verbal and written communication skills; and the ability to work collaboratively in a team-oriented environment. A complete job description and list of requirements can be found at http://www.studentaffairs.uconn.edu.

Salary Information:

Starting salary is in the low $40s and is commensurate with qualifications and experience. A comprehensive benefits package is included.

Job Location: Storrs, CT

Job Search Number: 2010032


About the University of Connecticut:

The University of Connecticut has been rated the top public university in New England for eight years running and stands among the top public institutions in the nation. UConn is a research intensive university, a prestigious designation shared by only the nation's top higher education institutions. We have more than 70 focused research centers where faculty, graduate students and undergraduates explore everything from improving human health to enhancing public education and protecting the country’s natural resources. The main campus sits in scenic Storrs, Conn., accessible from Interstate 84, allowing for hassle-free commuting. A wide variety of cultural events and activities are open to all members of the University community.

One Division. Multiple Services. Students First:
The Division of Student Affairs is one of UConn’s largest administrative divisions and is comprised of 14 departments devoted to non-academic services for students at the Storrs campus. These departments work tirelessly throughout the year to make sure that the student experience, on and off campus, is well-rounded, meaningful and comfortable. The Division of Student Affairs has a centralized IT unit dedicated to supporting the technology needs of these departments. The demand for Student Affairs IT services is always high in this fast-paced environment and this IT staff greets the challenge as a cohesive team.

About You:
The right candidate will be motivated to learn new technologies and keep pace with an ever-changing atmosphere in higher education. Are you a creative problem-solver who doesn’t back down to complex technology problems? Are you seeking a positive, team-oriented and peer-stimulated environment that encourages professional development? Then join our staff - we all agree that providing IT support to higher education professionals is highly rewarding and fulfilling work.

What We Offer:
Comprehensive benefit package, including:

  • Medical insurance
  • Retirement plan
  • Tuition reimbursement for degree seeking employees or work-related courses

Other benefits are listed at the UConn Human Resources web site: http://www.hr.uconn.edu/benefits/nebe.html

Apply For This Position

For full consideration submit an electronic letter of application and resume in PDF format by September 1, 2009 to StudentaffairsIT@uconn.edu mentioning search # 2010032 in the subject (preferred method).

For those who do not have computer access, hard copies may be mailed to:
Virginia Eaton, University of Connecticut, Department of Student Affairs Information Technology, 2011 Hillside Road, Unit 1228, Storrs, CT 06269-1228.

Applications will be accepted until the position is filled. The anticipated start date is November, 2009. (Search # 2010032)

Contact

Virginia Eaton, Student Affairs IT
University of Connecticut
McMahon Commons, Main Floor
2011 Hillside Road, Unit 1228
Storrs, CT
06269-1228
Fax: (860) 486-6818
StudentaffairsIT@uconn.edu