University of Connecticut |
Services & SupportOur goal is to provide the best service to Student Affairs departments within the shortest period of time. This page outlines the guidelines we follow when responding to requests. How to Contact SAIT for Services
Photocopiers/Multifunction DevicesFor photocopiers or multifunction devices (combination copier/printer/fax/scanner) printing defects such as regular, repeating imperfections on each page, constant jamming and creases or other physical damage to the paper, call SAIT and we will arrange for a technician from the vendor to repair the machine. Some print defects can be fixed by cleaning the glass platen. Jams are sometimes caused by paper that has absorbed humidity from the ambient air. Try a fresh ream of paper. When contacting SAIT for issues with a photocopier or multifunction device, please provide the vendor number (the vendor's identifying number for that specific machine), the troubleshooting steps attempted, and hours that someone will be available in the office. Contact the vendor (information is posted on the machine) for photocopier or multifunction device toner or other consumables. |
Comments or QuestionsComments or questions about these service procedures can be directed to Tom.Bloom@uconn.edu |
