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Services & Support

Our goal is to provide the best service to Student Affairs departments within the shortest period of time. This page outlines the guidelines we follow when responding to requests.

How to Contact SAIT for Services

phone

Phone: 486-8992

phone

Email: sait@uconn.edu

phone

Online: rt.sa.uconn.edu


User Accounts: NetID, Student Affairs Domain, Exchange

A user account consists of a logon name and password that can be used to gain access to a technology system. Creation of user accounts requires approval from the appropriate system owner. Most user accounts can be created by SAIT; however, some are created directly by the system owner. These are the appropriate methods for requesting a user account:

  • NetID:
    The NetID is a University account that is fundamental to using many campus technology systems. NetID’s are created automatically upon the hiring of most new employees. Some employees, notably Dining Services affiliates and temporaries, do not automatically have a NetID created. A NetID for these employees can be created when an authorized employee of the requesting department submits a NetID Request form. This form should be faxed (6-6818) or hand-delivered to SAIT (McMahon mezzanine). It is not appropriate to deliver this information through email because a new employee’s Social Security Number is displayed. SAIT will process the request and contact the authorized requestor when the account is ready to use.
  • Domain User Accounts:
    Domain accounts are necessary for logging on to any Division computer. They are not automatically created as part of the hiring process. Domain user accounts are created when an authorized employee of the requesting department sends a request to SAIT; the request should include the full name of the employee needing the account, their NetID, and their job title. SAIT will process the request and contact the authorized requestor when the account is ready to use.
  • Exchange/Outlook:
    A mailbox is created automatically as part of the employee hiring process; this is done in conjunction with NetID creation. Some employees, notably Dining Services affiliates and temporaries, do not automatically have an Exchange mailbox created. An Exchange mailbox for these employees can be created when an authorized employee of the requesting department submits a request to SAIT. The form for requesting a NetID is also used to request the creation of an Exchange mailbox. SAIT will process the request and contact the authorized requestor when the mailbox is ready to use.

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Department Contacts Authorized to Request a New Domain, NetID, or Exchange Account

Department Authorizer
Career Services Carol Isakson, Laura Newbury
Center for Students with Disabilities Wade Gibbs, Donna Korbel
Community Standards Cathy Cocks, Jane Benoit-Bean
Conference Services Steve Rugens
Dining Services Dennis Pierce, Gayle Meisner, Helen Mesi, Judy Watson, Scott Harmon
Alex Morley and Ethan Haggerty (Student Accounts)
Fraternity and Sorority Life Todd Sullivan
Office of Student Services and Advocacy Laura Beltran, Chantal Bouchereau
One Card Wes Gregonis
Residential Life Residence Education Steve Kremer, John Sears, Robert Yanez, Maureen Armstrong, Nancy Abohatab (RA's), Alisa Geller (student workers except RA's)
Residential Life Housing Services Pam Schipani, Chuck Sundquist (student workers only)
Residential Life Operations Logan Trimble, Sheryl Nasansky (student workers only)
Student Activities Christine Wilson, Kevin Fahey, Mary Shaw, Ada Elderkin
Student Affairs IT Tom Bloom
Student Health Services Mike Kurland, Deb Hubbell, Barry Schreier, Elizabeth (Betsy) Cracco
Student Union Kim Schwarz, Chuck Morrell, Monica Rudzik
Senior Year Experience Dan Doerr
Vice President's Office Cathy Downs
Wellness & Prevention Services Beth DeRicco, Nisha Hardnett

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Comments or Questions

Comments or questions about these service procedures can be directed to Tom.Bloom@uconn.edu

Service Authorization Required!

This service calls for the request to originate from a designated employee in the requesting department. This is meant to insure that the request is genuinely endorsed by the department since some requests involve charges to the department budget or granting access to sensitive information.